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Source: LocalWorkBC.ca Listed: Saturday 06 October, 2018
Viewed: 89 times  

Panorama Mountain Resort 
Food & Beverage Supervisor 

Job Title: Food Beverage SupervisorStatus: Seasonal Position: FulltimeReporting To: FB FOH Manager
Description:This position is an integral part of the Food Beverage team. You will play a key role in the organization and supervision of our Resort Restaurant Outlet. You have adaptive leadership abilities and a keen desire for exceptional guest experience. The schedule for this position fluctuates to meet the demands of our business levels and the needs of the management team. While your primary focus will be on day to day operations of our Resort Restaurant Outlet you may also be required to assist in other areas. from time to time.
Essential Functions:Working closely with the Food Beverage Manager, ensure that:All administrative responsibilities pertaining to your resort restaurant outlet are looked after and monitored.Cash-outs are accurate, sales are entered on the day they occur, participate in inventory counts and general inventory controls.Schedules are written within the needs for the events and that budgeted labour targets are met.Ensure special events are well documented via detailed shift reports and post-mortems.Continually monitor and have active involvement in ordering and maintaining applicable FOH products.There is clear, concise and professional communication with all other departments on the resort.There is a WOW factor in every guest experience on a daily basis.This is a leadership position where you are accountable for developing and leading a team that creates exceptional guest experiences.You will also play an integral part in and are accountable for high product and service quality and consistency, revenue levels, cost controls and standard operating procedures.
General:Participate in required operational meetings as requested by the managerHelp your manager in developing promotional programs that include food and beverage, guest services, interdepartmental and employee incentivesLeading and assisting in ensuring all areas of your resort outlet restaurant are permanently kept clean, tidy and presentable according to the requirements of Strata, Management and Senior Management.Reporting maintenance requirements and following up in completionEnsuring all pricing is correct throughout out POS system and on all displays. Report any pricing errors to the manager for review and correction. Ensure food quality is always optimal each day.
Employees:Working very closely with the Food Beverage Manager, ensure that scheduling, training, grooming standards are being met at all times.Ensure employees are being efficient with their time management at all times. Nurture positive and professional communications between all employees.Support employees needs to ensure their happiness to result in excellent results.
Experience/Requirements:Excellent customer service skills.Strong verbal, written, analytical, and interpersonal skills.Thoroughly familiar with Microsoft Word and Excel.Knowledge of Profitek (or similar) POS system.Ability to prioritize, organize, and manage multiple projects and tasks simultaneously.Excellent people skills including the ability to resolve customer satisfaction problems.Several years experience in Food and Beverage and 1 or more years supervisory experienceStrong attention to detail.Secondary Education Diploma or EquivalentShould have hands-on experience as bartender, server and cashier, Serving It Right certificate, out-going and guest orientedMust be able to lift up to 50 lbs and work on feet for 9-10 hour shiftsMust be available for full-time for the season.
Apply online at www.panoramaresort.com/employment (1028981h)

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