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Source: LocalWorkBC.ca Listed: Sunday 01 September, 2019
Viewed: 11 times  
 

Heiltsuk Tribal Council 
IT Support Technician 
Heiltsuk Tribal Council requires an IT Support Technician who is responsible for providing IT support throughout the whole organization. Reporting to the Executive Director, the position will require the maintenance of organizational programs, servers, and IT equipment. This position will provide a variety of services and support to the employees of Heiltsuk Tribal Council including but not limited to concerns that arise, maintenance of access and passwords, offer support on IT related requests and troubleshoot technological issues, etc. This position is also required to maintain logs of technical problems that arise and ensure technical issues are resolved in a timely manner. Requirements Serve as the initial point of contact to support internal customer requests, analyze problems and escalate issues when necessary Ability to prioritize demands and budget expenditures Good working knowledge of troubleshooting computers, software, mobile devices, networks and operating systems Good knowledge of centralized desktop management technologies for imaging, software deployment and configuration and maintenance and security Excellent organizational skills, with proven ability to follow up Excellent phone, email and desk side etiquette Excellent verbal and written communication skills Willing to develop skills and achieve industry certifications Excellent time management skills and attention to detail Must have valid Driver s License (desirable) Application instructions Qualified applicants should submit cover letter and resume to: Eleanor Thompson, Human Resources Manager Email: hr.manager@heiltsuk.ca PO Box 880, Bella Bella, BC V0T 1Z0 Fax: 250-957-2544 (1068473h)




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