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Source: LocalWork.ca Listed: Sunday 26 February, 2023
Viewed: 79 times  

Community Living BC 
Quality Service Analyst 
Position: Quality Service Analyst (Temporary) Location: Courtenay, BC We are proud to be selected as one of B.C.'s Top Employers for 2022! If you are looking for an opportunity to contribute your experience, knowledge, and passion in a meaningful way, CLBC is the place for you! Community Living British Columbia (CLBC) is a Crown corporation responsible for arranging supports and services for adults withdevelopmental disabilities and their families. CLBC staff strive to advance the vision of Communities of belonging, lives with connection . Morethan just a job, CLBC is about compassion, commitment, contribution, collaboration and community. The Role: As a Quality Service Analyst at CLBC, you are responsible for representing CLBC as the primary point of contact for service providers. Accountabilities include: Identifying opportunities for agency service reorganization and assisting with the implementation Negotiating contract costing details and advising on requirements for corrective action in contracted service delivery Ensuring that individuals and their families receive information about individual resource allocation decisions Consulting with Facilitators about support requests and needs, service availability and resource suitability for the individuals we serve to assess a variety ofissues Working with the Facilitator in assisting individuals and their families who are experiencing a crisis Recruiting and developing new service relationships Providing information to assist in the investigation of licensed residential resources Creating innovative options and responses to address individual and community needs Key duties include: Developing standardized service contracts or Individual Funding Agreements and negotiating the costing details and quantities Liaising with the manager and other key staff regarding current funding limitations or delays and participating as a team member in local budget management Receiving monitoring reports from service providers and individuals, families and friends: and when a contract is individualized, reviewing to ensure plan objectives have been met; identify potential issues and concerns conduct on-site reviews (staffed residential facilities, homes, day programs, etc.) as necessary and investigate service provider competency issues Receiving financial reports from service providers and reviewing details to ensure delivery of agreed-upon services for approved funding supports Qualifications: Preference will be given to candidates with a Bachelor's degree in Business, Social Work, or a related discipline Experience working in the social services sector in areas such as resource development or contract management An equivalent combination of relevant education/experience may be considered Possession of a Class 5 driver's license and a clean driver's abstract are required. Location: Utilizing a hybrid working model, this position combines on-site office work with work from home flexibility within BC after passing a 6month probationary period. Additional Info: This is an auxiliary position on the Local. Auxiliaries may be hired for project work, or to cover vacancies or leaves of varying lengths Classification/Salary: Social Program Officer (Growth to R24) / $32.46 to $41.55 hourly The health and safety of our team and communities is paramount to CLBC. Accordingly, we require anyone joining our team toprovide proof of full COVID-19 vaccination. Apply now! Submit a resume and cover letter through our online application system to the attention of Jaimie Willows. Resumes received by email will not beconsidered. Successful applicants are subject to a Criminal Record Check (Criminal Records Review Act). An eligibility list for internal candidates may be established. This list is shared with the Labour Management Committee. Community Living BC is an equal opportunity employer. Apply at: https://communitylivingbc.prevueaps.ca/jobs/18977.html To meet us in person, please come and see us at The Black Press Career and Post-Secondary Education Event. - Free Admission - Bring Your Resume Thursday March 30th, 2023 11:00 AM - 3:00 PM Coast Capri Hotel 1171 Harvey Ave., Kelowna, BC. (1152357h)

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